My Passport External Hard Drive Driver Free Download

Position: How Tos - Data Recovery - WD My Passport Data Recovery: Recover Deleted/Lost Files from WD HDD

  1. My Passport External Hard Drive Driver free. download full
  2. Install Passport External Hard Drive
  3. How Do I Test My Hard Drive For Problems? -
Are you wondering how to recover lost data from WD My Passport external hard drive? This page will provide WD My Passport data recovery software which is helpful when file got lost from WD My Passport due to deletion, formatting, RAW drive, partition missing, virus, disk repartitioning, etc. Free download the hard drive recovery software and follow steps bellow to do WD Passport recovery.

DiskGenius - Effective recovery software to recover deleted files from hard disk, external HDD, SD card, etc.

Let’s repartition your WD My passport drive using MiniTool Partition Wizard. Step 1: Launch MiniTool Partition Wizard to access its main interface. Step 2: Highlight the partition on the WD My Passport drive and then choose the Move/Resize Partition from the left pane. Jan 21, 2021 The WD Quick Formatter is only for external drives, like WD My Passport Ultra. By default, WD Quick Formatter will format the drive to FAT32 or NTFS and after formatting, only one will be left in order to optimize the performance of the drive. Reformating and repartitioning the external drive are also available. Shop wd my passport 3tb external usb 3.0 portable hard drive yellow at best buy.

ô Free DownloadMy Passport External Hard Drive Driver Free Download

Table of Contents

  • How do I recover deleted or lost files from my WD Passport? - 4 Steps

My Passport External Hard Drive Driver free. download full

WD My Passport data loss issue overview

'This 1TB WD My Passport was bought a couple of years ago and it has been working without any problem still today. This morning I connected the disk to laptop to back up photos, but this drive did not show up in File Explorer. The light had several faint clicks only. I thought there was something wrong with the connection or enclosure, and thus I took out the disk from the enclosure and connected via the SATA cables. Then it appeared in File Explorer, but the drive was not accessible! Also, system reports Windows detected a hard disk problem. The drive contains all backups for my family photos. Do you know how to fix the issue without losing files? Is there any free tool to retrieve files from inaccessible external hard disk?'

WD (Western Digital) is one the of well-known hard drive brands in the word. Costumers choose WD My Passport because of its reliable and cost-effective features. Many WD external hard drives are used as backup device, for example keep backup copies for family photos, videos, working documents, music collections, project files, archives, emails and so on. Anyway, WD My Passport portable hard drive is one of the important devices that should be protected properly. However, if files on your WD Passport drive do not have other backup copies, you should pay additional attention to avoid data loss issue. Because, there are too many factors that will lead to data loss. Let's take a look at some causes:

  • Accidental deletion or formatting: you may delete files or partitions by accident from WD My Passport external hard drive, also you may format partitions or repartition disk and remove important data.
  • RAW drive: file system corruption may occur after sudden power failure, virtual attack, unplugging disk directly without clicking safely removable of media, bad sectors, etc.
  • Physical damages: the WD Passport external hard drive not showing up, make clicking noises, stop responding when reading or writing data, etc.

What are possible solutions to WD My Passport data recovery? First, you can check if there are any backups for lost data, such as you may keep backups on other disks or cloud drives. If no backup is available, you can try data recovery: data recovery software or data recovery service. Data recovery service may require you should send the drive to the recovery center, and yet the price might be quite high; data recovery software can be downloaded online and used by both professionals and novice. If you are looking for a quick and easy solution to get back lost data from WD Passport, you can try recovery software first. How?

How do I recover deleted or lost files from my WD Passport?

DiskGenius is amazing hard drive recovery software to recover deleted, lost or formatted data from WD My Passport portable hard drives. After connecting your drive to computer and you can proceed with follow steps to get back lost data.

Step 1. Free download and install DiskGenius on your computer.

DiskGenius is reliable and complete WD My Passport data recovery software. This hard drive recovery software is powered by advanced scanning technology which guarantees high successful rate. It is capable of recovering lost files from various WD My Passport data loss issues such as format recovery, deleted file recovery, RAW drive recovery, lost partition recovery, etc.

  • Supports to recover all types of files such as photos, music, videos, MS Office document files, PDF files, zip files, etc. from WD My Passport disks.
  • The software is designed with a wizard which is simple and user-friendly, enabling beginning users to complete WD data recovery without any difficulty.
  • File recovery or partition recovery can be easily carried out for hard drive, external hard disk, USB flash drive, memory card, thumb drives, virtual disks and other devices of all brands.
  • File preview: you can preview files before recovery so as to check recovery quality in advance.
  • Supported file system types: NTFS, exFAT, FAT32, FAT16, FAT12, EXT4, EXT3 and EXT2.

Free download the recovery tool from download center and get it installed on your computer instead of the WD Passport. You should make sure the WD Passport that needs recovering data is away from any data overwrite.


Step 2. Launch the WD data recovery software and choose the drive in question from home interface.

You can see all partitions and disks attached to this computer, locate the partition on the WD hard drive. If the drive is not detected in the software, then try re-plugging it.

Step 3. Scan the device. After select the drive where lost files are located, you need to click File Recovery button from the toolbar. This function works on recovering deleted, lost, or formatted data from all kinds of disks.

Then click Start button from the pop-up window and DiskGenius starts to scan the drive for lost data.

Step 4. Preview and recover files.

When scanning finishes, you can see all recoverable files listed in the software: the left side shows the directory tree and the left shows files and thumbnail preview. Double click a file on the right side, and you can preview file content on a pop-up window.

Now you can save needed files to a secure place to complete WD recovery: choose files and folders in scanning result > right-click on selected data > choose Copy To > set a location to save recovered data.

You may also be interested in:

Tips on WD My Passport data recovery

To get the best WD data recovery result, you may need to pay attention to following aspects:

  • Do not save files to WD My Passport portable hard disk before all files are restored correctly; otherwise recoverable files will be destroyed.
  • Do not format the drive or repartition the external hard drive before recovery, for those actions also damages lost data.
  • Choose effective recovery software and follow user guide properly. Also, you should preview files prior to recovery in order to check recovery quality.


It is painful to lose important files from WD My Passport external hard drives, and yet you can avoid data loss issue by creating backups. When backup is not available, you can try DiskGenius to recover lost data. If you want to use freeware only, then try Eassos Recovery Free. This recovery freeware works the same as the registered edition when searching for files and it allows to recover data up to 1GB free of charge!

DiskGenius - WD Passport recovery software to recover lost data from formatted, RAW, or corrupted drives.

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Charge the hard drive before proceeding with the WD My Passport Wireless Pro 1TB setup. Push the Power button on the hard drive to power it up. Connect the hard drive to your Windows device using a USB cable. Now, on your Windows device, launch the This PC window and navigate to the Devices and drives section. The My Passport tab will be displayed. WD brings you the My Passport Ultra in a sleek and powerful device. 1TB of storage in a portable hard drive with the option to use cloud backup with Dropbox. Fast and easy connectivity using USB 3.0. Formatted NTFS for Windows 8.1 or Windows 7 operating systems.

In this WD My Passport Ultra Review, all the things about this drive are discussed honestly.

Western Digital My Passport Ultra Portable Drive is one of the popular external hard drives among the consumers who know the importance of data, and it’s backup.

Isn’t It?

Not the Number One but still WD My Passport Ultra is a high-profile name in hard drives list and one of the smart portable model of its family.

WD(Western Digital) My Passport Ultra Review 1TB & 2TB

The new Western Digital My Passport has also earned the title of Editor’s choice in our list of Top Ten best external hard drives. Western Digital My Passport Ultra also gives the storage capacity up to 3Tb, but this is not the only cool thing about WD. We can also say it wd SmartWare review due to its popularity

It is on the list of best sellers due to the versatility, affordable price, performing excellently in the areas of security and backup software, and in numerous help and support channels. You can use WD My Passport Ultra for MAC and PC both, but there are a certain set of actions you need to take to work with MAC because by default it comes prepared to work with Windows use.

Don’t worry in this guide you will easily learn how to setup for MAC just follow the guide process is given in below paragraphs.

WD My Passport is available in different colors including the black, white, blue and berry with an option for more than 20 mix-and-match colors available in WD Grip Packs. WD can easily fit in your pocket due to it’s compact size. Also, Backup Software is very easy to use, and the encryption of drive is totally lossless and has no effect on the performance of the drive. The speed gives almost equal to Seagate backup plus.

WD My Passport Ultra is the successor of the WD My Passport Edge and way faster than WD Edge. The WD Ultra offers a generous amount of storage capacity of more than 4TB Previously we had wd my passport ultra 2tb and wd my passport ultra 1tb which are still available in the market. SmartWare backup software is included with the drive. The design of the drive is very attractive, and when combined with selected colors it looks beautiful while holding in your hand. Didn’t Agreed with me? Try yourself.

In simple words, the WD Ultra is a little wonder in the world of external hard drives that is compact and offers a generous amount of storage capacity to carry your data or backup, and while ready to go with you on travel and giving an excellent performance the new. The editor of wd my passport ultra review recommends My Passport Ultra is an excellent buy.

Design and Features


You will be misconceived if you see the WP My Passport Ultra because it looks similar to My Passport Edge. The only difference that can be pointed out is the word “Edge” is replaced with “Ultra” on the casing. Either way the drive is very much similar to it’s predecessor. Being light weight and compact the drive feels sturdy a little bit.

The New My Passport Ultra has dimensions of 3.21 x 4.33 x 0.83 and weighs 0.5 lb.A Mirco-USB 3.0 port is available on the side of the drive to connect the USB cable that comes along with the drive purchase. This cable serves for the power and data tasks both the same time and gets relaxed still more to come. WD Ultra is also backward compatible means if you wanted to use it for USB 2.0 you can use it but to get the maximum performance of WD Ultra; the recommendation is to use it with USB 3.0.Few people might think what is wd smartware but this is it

As i stated above that the drive comes prepared to work with windows directly as the drive is preformatted NTFS for Windows. In Case you are MAC user and want to use the Ultra for you MAC then it’s a simple process to reformat the drive for your MACs(HFS+). The backup software called WD SmartWare is also included in the drive to take the necessary backups as WD Drive Utilities and WD Security.

The Drive also comes with 3 years limited warranty so in case you got an issue with the drive you replace it from the vendors. You can upgrade to the WD SmartWare Pro version at free of cost. This piece of software works with all external hard drives, also the drives offered by other vendors. If you are Ultra user, you can activate the WD SmartWare at two times on two different computers. This brief wd my passport ultra review is best to select a drive for you.

WD SmartWare is not required to install for the drive to work. But it is useful. The WD Drive Utilities contains the utilities that are responsible for the drive status, drive functionality and to reformat it. Your contents in the drive can be secured or password protected with the WD security.

Don’t ever forget your password otherwise you will loose all your data on the drive.

The drive supports very strong encryption and the password selected once is always the key to access your data on the drive. MAC users also pay close attention because both of these WD Drive Utilities and WD Security are available for them as well as Windows users.

But WD SmartWare is not available for MAC users it is only available for the Windows users. Nothing to worry for the MAC users as there is always a solution for a problem. Then can install Time Machine with to take the Backup of their data. Though WD SmartWare performs the very handy job for this task but with Time Machine that’s not a big deal.

This software is very smart it automatically takes the backup of your important data to incase you are not a computer geek. The best thing about WD SmartWare is that now you can take backups to Dropbox Online service just you need a dropbox account. Then leave it on the software.

The downside is that it doesn’t back up the entire system for system recovery in case hard fails.

WD wd SmartWare review Ultra Performance

While using the 4TB version with USB 3.0 the Ultra performed 130MPs for writing that is close to the double of My Passport Edge, and it gave 118MBps speed for reading which is also the double of WD Edge. So this is the fasted score for any USB 3.0 external hard drive i have tested so far.I hope that in this brief wd my passport ultra review we explained well abou this little wonder now it’s your turn to take action.After getting your hard drive the very first thing to get the drive in use is to make partitions of it and see this guide how to make partitions for more information.

Final Verdict

WD My Passport Ultra is one of the fantastic drives in the market while seeing the good facts like speed, efficiency, flexibility, affordability,portability,security, it’s an excellent recommendation for you to buy.
Compact and Nice looking Fast speed Results Halpful Backup software Stylish color options
Never take bakcup of entire system Strict encryption so dont forget password
Best External Hard DriveSSD vs HDDBest Thunderbolt Hard Drive
WD My Passport Ultra Review 1TB and 2TB

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  • 4 Final Verdict

Easiest Way to Fix WD Passport Not Showing Error

  1. 1. In Control Panel, go to Devices and Printers. You can see your passport drive visible there.
  2. 2. Open its properties and then open drivers, simply uninstall it.
  3. 3. Unplug your passport drive.
  4. 4. Restart your computer and insert/plugin your passport again into PC.

Follow to learn how to make your WD Passport external hard drive detected again:

Why Is WD Passport Not Showing Up
5 Fix for My WD Passport Is Not Showing Up on Computer Error
Quick Fix. Try a Different USB Cable/Port or PC
Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable
Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up
Method 3. Update Device Driver to Make WD Drive Work, Detected
Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive

How Do I Fix My WD Passport Ultra Not Showing Up on My Computer

How to install wd passport

'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.
The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?

If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.

On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials.

Why Is My WD Passport Not Showing UP

There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error:

  1. 1. A faulty USB port/cable, or a damaged USB hub on PC
  2. 2. No drive letter is assigned to WD Passport drive
  3. 3. Corrupted file system or bad sectors makes WD drive unreadable
  4. 4. WD drive driver is out of date
  5. 5. Universal USB controllers drivers are outdated

So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Check the fixes and follow tutorials below to get rid of this issue immediately.

5 Fixes to Remove WD Not Showing Up/Not Detected Error:

Quick Fix. Try a Different USB Cable/Port or PC

When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.

Step 1. Switch a USB port/cable and replug it to your computer.

If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.

Wd My Passport 1tb Manual

Step 2. Reconnect the WD drive via a new USB hub or to a new computer.

  • If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up.
  • If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive.

You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again.

Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable

When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC:

Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.

Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths...'.

Step 3. Click 'Add' and choose the drive letter beside Assign the following drive letter > Click 'OK'.

If WD drive has already assigned with a letter, click 'Change' to choose another letter for it.

Step 4. Then restart PC and you can check out whether the problem still exists or not.

Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up

If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Your computer may not even able to detect it from File Explorer.

EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Download it, you can easily make your WD external hard drive show up on the computer again.

Follow to see how to fix corrupted system files and bad sectors on WD device:

Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

Method 3. Update Device Driver to Make WD Drive Work, Detected

When the WD Passport drive is not working, it's highly possible that the device driver is not updated. So the best way is to update its driver via the following two paths:

Manually Download and Install WD Device Driver:

Step 1. Right-click on the Windows icon at the left corner and select Device Manager.

Step 2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.

Step 3. Right-click on Unknown device > select Properties.

Step 4. Go to Details tab > Set Property to be Hardware Ids.

Step 5. Right-click the top Value and click Copy.

Step 6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.

Step 7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.

Update WD Device Driver from Device Manager:

Step 1. Right-click on the Windows icon and select Device Manager.

Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.

Step 3. Select 'Update driver'.

Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.

Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive

When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. So the last efficient way that you can try is to uninstall and reinstall USB controllers:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select 'Uninstall device'.

Repeat to uninstall each USB controller one by one.

Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.

After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.

Extra Important Tips

If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Please do these tips first:

  1. 1. Copy and backup important data from your WD hard drive to another storage device.
  2. 2. Format WD hard drive or external hard drive to NTFS for saving data again.

If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:

  1. 1. Search and find some manual guide online to check the physical error on your WD hard drive.
  2. 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)


On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again.

If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC.

People Also Ask

For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:

1. WD My Passport not showing up on Mac

If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page)

Install Passport External Hard Drive

  1. #1. Reconnect WD Passport to Mac
  2. #2. Change WD Passport drive letter
  3. #3. Remount WD Passport to Mac
  4. #4. Update WD Passport drive driver
  5. #5. Format WD My Passport on Mac

2. How to use WD Passport on Windows 10?

For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.

View all

For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.

3. Why is my external hard drive not showing up?

How Do I Test My Hard Drive For Problems? -

Wd My Passport For Mac

Accordingly, there are many reasons that may cause your external hard drive not showing up. Here is a list of major reasons:

Wd My Passport 1tb Driver

  • The external hard drive is not connected to the PC correctly
  • Faulty USB cable or USB hub
  • External hard drive is not initialized
  • External hard drive is doesn't contain a volume
  • External hard drive has no drive letter
  • External hard drive contains file system error, bad sectors, or virus

For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.